7cb Frequently Asked Questions

Creating a 7cb account takes less than two minutes — visit 7cb.onl, tap the login/register option, and fill in your full name, date of birth, mobile number, and a secure password. You must be at least 21 years old and physically located where online betting is permitted. Once submitted, you will receive a confirmation to your registered mobile number, after which you can make your first deposit and start playing.

7cb requires standard KYC (Know Your Customer) documents before processing your first withdrawal. You will need a copy of a government-issued photo ID — a National ID Card (NID), passport, or driving licence — and a brief selfie or liveness check. Players in Dhaka, Chittagong, Sylhet, and across Bangladesh commonly use their NID. Submit documents via email to [email protected] and expect verification within 24 hours on business days.

If you cannot log in to your 7cb account because you have forgotten your password, contact [email protected] from your registered email address with the subject line "Password Reset Request". Our team will verify your identity using your registered mobile number and date of birth, then issue a secure temporary password within 2 hours. For security, do not share your password with anyone — 7cb staff will never ask for it.

No — 7cb strictly allows one account per person, per household, and per device. Opening duplicate accounts is a breach of our Terms and Conditions and will result in permanent suspension of all associated accounts, along with forfeiture of any bonuses or winnings accrued across them. If you think a duplicate account was created in error, contact [email protected] immediately to resolve it before taking any further action.

To permanently close your 7cb account, email [email protected] with the subject "Account Closure Request" from your registered email address. Any remaining balance will be processed as a withdrawal to your verified payment method before closure. Note that account closure is different from self-exclusion — if gambling is a concern, we recommend using the self-exclusion programme on our Responsible Gaming page instead, as it provides stronger protections.

bKash deposits on 7cb are credited to your account instantly in most cases — typically within 30 seconds of the bKash transaction being confirmed. Occasionally, during high-traffic periods such as BPL match nights or major T20 World Cup fixtures, processing may take up to 5 minutes. If your balance has not updated after 10 minutes, take a screenshot of your bKash transaction confirmation and send it to [email protected] for immediate manual review.

The minimum deposit on 7cb is ৳200 for mobile wallet methods including bKash, Nagad, Rocket, and Upay. For bank transfers via Dutch-Bangla Bank, BRAC Bank, Islami Bank, City Bank, or Sonali Bank, the minimum is ৳500. There is no maximum deposit limit set by 7cb, though your own bank or mobile wallet provider may apply daily transaction caps independently of our platform.

To withdraw via Nagad, log in to your 7cb account, navigate to the Withdraw section, select Nagad as your method, enter the amount and your registered Nagad number, then confirm. Withdrawals to Nagad are processed within 1 to 4 hours during normal operating hours (Bangladesh Standard Time, UTC+6). Your account must be fully KYC-verified before any withdrawal is released, and the Nagad number must match the one registered on your 7cb profile.

The minimum withdrawal amount on 7cb is ৳500 for all payment methods, including bKash, Nagad, Rocket, and bank transfer. This threshold applies after bonus wagering requirements have been met. Withdrawal requests below ৳500 will be held until your available balance reaches the minimum. There are no withdrawal fees charged by 7cb, though your bank or mobile wallet provider may deduct their standard transaction charges on their end.

Bank transfer withdrawals from 7cb to Bangladeshi bank accounts — including Dutch-Bangla Bank, BRAC Bank, IBBL, City Bank, and Sonali Bank — typically take 1 to 3 business days after the withdrawal is approved by our finance team. Approvals happen within 24 hours of your request on business days. Withdrawals submitted on Fridays or public holidays (such as Eid or Victory Day) may take one additional business day to clear.

7cb does not charge any platform fees on deposits or withdrawals. You keep every taka you deposit and every taka you win. However, third-party payment providers such as bKash, Nagad, or your bank may apply their own standard transaction fees, which are outside 7cb's control. We recommend checking your provider's current fee schedule directly. For large withdrawals, bank transfer is often the most cost-effective option.

7cb offers a wide range of cricket betting markets covering BPL (Bangladesh Premier League), IPL, T20 World Cup, ICC tournaments, and bilateral series involving the Bangladesh Tigers. Available market types include match winner, top batsman, top bowler, total runs over/under, first wicket method, innings runs, and live in-play betting on ball-by-ball events. Markets go live as soon as fixtures are confirmed and odds update in real time throughout each match.

For BPL betting on 7cb, a match must complete at least the minimum number of overs required under Duckworth-Lewis-Stern (DLS) rules for bets to stand. If a match is abandoned before reaching the DLS threshold, all bets are voided and stakes are returned. Live bets are settled based on the official result as declared by the match referee. 7cb uses verified scorecards from official cricket governing bodies to settle all BPL markets.

Yes — 7cb is fully optimised for mobile play on Android and iOS devices. The entire casino game library, including slots, live dealer tables, and crash games, runs smoothly in your mobile browser without requiring a separate app download. Most games from Pragmatic Play, Evolution Gaming, Spribe, and Ezugi are designed mobile-first and load quickly even on standard 4G connections, which is ideal for players across Dhaka, Chittagong, Sylhet, and other cities in Bangladesh.

RTP (Return to Player) on 7cb slot games varies by title and is determined by the game provider, not by 7cb. Most slots from Pragmatic Play and NetEnt carry RTPs between 94% and 97%, which is standard for the industry. RTP is a theoretical long-run average, not a guarantee of individual session results. Each game's RTP is stated in its help or paytable section — we recommend checking there before playing for real money.

All games on 7cb use certified Random Number Generator (RNG) technology supplied by established third-party game providers, including Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Spribe, and Ezugi. These studios undergo independent technical audits to verify fairness and randomness. 7cb does not modify game logic or outcomes in any way — we act as a distribution platform for these provider-certified titles. You can verify any provider's certification directly on their official website.

7cb offers a welcome bonus to newly registered players who make their first qualifying deposit. The bonus amount and match percentage are displayed on the promotions section of the site at the time of registration — these figures are updated periodically so the live offer takes precedence over any general description. To claim the welcome bonus, you must opt in during or immediately after your first deposit; it cannot be applied retrospectively to a deposit already made.

Wagering requirements (also called playthrough requirements) specify how many times you must bet your bonus amount before any winnings derived from it can be withdrawn as real money. For example, a ৳1,000 bonus with a 20x wagering requirement means you need to place ৳20,000 in total bets before the bonus converts to withdrawable cash. On 7cb, sports bets typically contribute 100% towards wagering while certain slot games may contribute a lower percentage — full details are in the specific bonus terms.

Yes — all bonuses on 7cb carry an expiry period, typically 7 to 30 days from the date of issue, within which wagering requirements must be completed. Any bonus balance and associated winnings remaining at the point of expiry are automatically removed from your account. The expiry countdown and remaining wagering progress for each active bonus are visible in your account dashboard. If you are unsure about a specific bonus expiry, email [email protected] for a precise date and progress update.

7cb rewards consistent players through an ongoing loyalty programme where regular activity earns you access to reload bonuses, enhanced odds on selected cricket markets, and periodic free spins on featured slot titles. Higher-volume players may be invited to a VIP tier that includes a dedicated account manager, faster withdrawal processing, and personalised promotions tied to events like Pohela Boishakh, Eid, and major cricket tournaments. Contact [email protected] to ask about your current loyalty status.

You cannot withdraw bonus funds or winnings generated from a bonus until the associated wagering requirements have been fully met. You may, however, request a withdrawal of your original cash deposit at any time — doing so will forfeit any active bonus balance and cancel the associated wagering progress. If you are close to completing your wagering requirement, we recommend checking your progress in your account dashboard before submitting a withdrawal request.

7cb is a safe and reliable platform built specifically for the Bangladesh market. The site uses SSL (Secure Sockets Layer) encryption to protect all data transmitted between your device and our servers, including personal details, account credentials, and payment information. Player funds are held separately from operational funds, and all game outcomes are produced by certified RNG technology from established international providers. We operate a strict fair-play policy and publish responsible gaming guidelines transparently.

The minimum age to register and play on 7cb is 21 years old. This applies to all players regardless of location within Bangladesh. Age verification is carried out during the KYC process — you will be asked to provide a government-issued photo ID showing your date of birth. Any account found to belong to a player under the age of 21 will be immediately suspended, all balances will be voided, and the matter may be escalated to the appropriate authorities.

To set a daily, weekly, or monthly deposit limit on your 7cb account, email [email protected] with the subject "Deposit Limit Request" and specify your preferred limit amount in BDT. Reductions take effect immediately. Increases to an existing limit require a mandatory 24-hour cooling-off period before they apply. Deposit limits are one of several responsible gaming tools available at 7cb — visit our Responsible Gaming page for the full list of player protection options.

Self-exclusion on 7cb allows you to block access to your account for a set period — options are 3 months, 6 months, 1 year, or permanently. During self-exclusion, you cannot log in, deposit, or bet, and all marketing communications are stopped. Any outstanding withdrawal is processed to your registered payment method. Permanent self-exclusion is irreversible. To apply, email [email protected] with the subject line "Self-Exclusion Request" and your chosen duration.

7cb protects your data using industry-standard SSL/TLS encryption on all pages and transactions. We do not store full payment card numbers or bKash/Nagad PINs on our servers. Access to player account data internally is restricted on a strict need-to-know basis. We never sell or share your personal information with third-party marketers. Full details on what data we collect and how we use it are available in our Privacy Policy at 7cb.onl/privacy-policy.