Responsible Gaming at 7cb
Gambling is entertainment. At 7cb, we provide the tools, information, and support every player in Bangladesh needs to keep it that way β safely, sustainably, and always within your own limits.
At 7cb, responsible gaming is not a checkbox β it is a core part of how we operate. We believe that every player in Bangladesh deserves access to a gambling environment that is not only exciting, but also transparent, fair, and genuinely protective of their wellbeing. This page outlines our commitments, the practical tools available to you, and the steps you can take if gambling ever starts to feel like more than just entertainment.
Gambling should always be an enjoyable leisure activity. The vast majority of 7cb players bet on cricket markets, explore slots, and enjoy live casino games without any problems. But we also know that for a small number of people, gambling can develop into a compulsive behaviour that affects finances, relationships, and mental health. Recognising that risk honestly, and responding to it with real resources rather than fine print, is what separates a responsible platform from an irresponsible one.
Every player who registers with 7cb agrees to our Terms and Conditions, which incorporate these responsible gaming standards. We actively monitor gaming patterns across all accounts and may reach out proactively if we observe behaviour that raises concern. Our support team is available at [email protected] and will always treat sensitive conversations with complete confidentiality and respect.
Our Core Commitments
Six pillars that define 7cb's approach to player protection
Strict 21+ Age Verification
Every new 7cb account undergoes age and identity verification before deposits or withdrawals are permitted. We check that all players are aged 21 or older in line with our policy for the Bangladesh market. Any account where age verification cannot be completed will be suspended until the player provides satisfactory documentation.
Personal Deposit Limits
You can set daily, weekly, or monthly deposit limits on your 7cb account at any time by contacting [email protected]. Limits take effect immediately when they are reduced and cannot be increased for a minimum cooling-off period of 24 hours after the request. This ensures that decisions made in the heat of the moment cannot immediately override a considered limit you previously set.
Time-Out and Session Controls
If you want a short break from gambling, 7cb offers time-out periods of 24 hours, 48 hours, 7 days, or 30 days. During a time-out, your account is frozen β you cannot log in, place bets, or make deposits. Existing withdrawal requests are still processed normally. Time-out periods cannot be cancelled early, so use this tool only when you are genuinely ready for a break.
Self-Exclusion Programme
For players who need a longer break or wish to stop gambling entirely, 7cb offers self-exclusion periods of 3 months, 6 months, 1 year, or permanent exclusion. A self-excluded account is fully deactivated β no logins, no deposits, no marketing communications. Permanent self-exclusion is irreversible. To apply, contact [email protected] with the subject line "Self-Exclusion Request".
Activity Monitoring and Player Alerts
7cb's platform monitors gaming activity for patterns associated with problem gambling β including extended unbroken sessions, rapidly escalating bet sizes, and repeated late-night play. When our systems detect these patterns, a member of our support team will reach out with information and a prompt to use one of the available protection tools. These interventions are discreet and non-judgmental.
Marketing Opt-Out
Players who are taking a break or who simply prefer not to receive promotional content can opt out of all 7cb marketing communications at any time. Send an email to [email protected] with the subject line "Unsubscribe" and we will remove you from all campaign lists within 5 working days. Opting out of marketing has no effect on your ability to use the Platform normally.
Player Protection Tools
How to activate each tool β step by step
A deposit limit caps the total amount you can add to your 7cb account within a chosen time window. Available limit periods are:
- Daily limit β resets every 24 hours at midnight Bangladesh Standard Time (BST, UTC+6)
- Weekly limit β resets every Monday at 00:00 BST
- Monthly limit β resets on the 1st of each calendar month at 00:00 BST
To set or adjust your limit, email [email protected] with the subject "Deposit Limit Request" and state the limit amount in BDT (e.g., ৳5,000 per day). Reductions apply immediately. Increases apply after a mandatory 24-hour review period.
A time-out temporarily suspends your account without permanently closing it. During the time-out window your account is inaccessible for betting and deposits. To request a time-out:
- Email [email protected] with subject "Time-Out Request"
- State your preferred duration: 24 hours, 48 hours, 7 days, or 30 days
- Our team will confirm activation within 2 hours of your request
- Time-out periods cannot be cancelled or shortened once confirmed
Your account balance remains intact and any pending withdrawals continue to be processed during the time-out period.
Self-exclusion is the strongest protection tool available on the 7cb Platform. It is designed for players who feel their gambling is getting out of control and who need a definitive, enforced break. When self-exclusion is active:
- You cannot log in, deposit, or place bets
- All marketing communications are stopped immediately
- Any pending withdrawal will be paid out to your registered payment method
- The exclusion cannot be reversed until the chosen period has fully elapsed
Available exclusion periods: 3 months, 6 months, 1 year, or permanent. Permanent exclusion is irreversible β accounts permanently excluded cannot be reopened under any circumstances. To apply, email [email protected] with the subject line "Self-Exclusion Request" and your preferred duration.
Getting Help in 4 Simple Steps
If you are worried about your gambling, here is exactly what to do
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1
Recognise the signs Ask yourself the self-assessment questions below honestly. If two or more apply to you, it is worth taking action now rather than later.
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2
Choose a protection tool Decide whether a deposit limit, a short time-out, or a longer self-exclusion period fits your situation best. There is no wrong answer.
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3
Contact 7cb support Email [email protected] with your chosen tool and preferred settings. Our team responds within 2 hours and treats all responsible gaming requests as the highest priority.
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4
Seek additional support if needed Speak to a trusted family member or friend. If gambling is affecting your mental health or finances significantly, consider reaching out to a professional counselling service in your area.
Self-Assessment: Is Gambling a Problem?
Answer these questions honestly β they are for your benefit only
We Are Here to Help
Reaching out is a sign of strength, not weakness
Our dedicated support team handles all responsible gaming requests with the utmost care and confidentiality. Whether you want to set a deposit limit, request a time-out, apply for self-exclusion, or simply talk through a concern, we are ready to help.
Contact us by email β no phone numbers, no chatbots. A real member of the 7cb team will read your message and respond personally within 2 hours during normal operating hours (BST, UTC+6).
[email protected]7cb also encourages players to talk openly with people they trust β a family member, a close friend, or a community leader. In Bangladesh, professional counselling services are available in major cities including Dhaka, Chittagong, Sylhet, Khulna, and Rajshahi. A general practitioner or mental health professional can provide referrals to appropriate support services if gambling has begun to affect your wellbeing seriously.
We recognise that responsible gaming is an ongoing commitment, not a one-time disclosure. 7cb continuously reviews and improves the tools, training, and processes behind this programme. If you have feedback on how we can do better, please share it with us at [email protected] β player input directly shapes how we develop these protections.
Play Smart. Play Safe.
When gambling stays within your limits, it is genuinely fun. Log in to your 7cb account to enjoy cricket betting, live casino tables, and slots β all with the peace of mind that our responsible gaming tools are always available to you.
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